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Verbal De-Escalation

Techniques that work

  • 75 US dollars
  • Quince Road

Service Description

Master the essential de-escalation techniques with our Conflict Resolution class at 901 Firearms Training. Whether you're in customer service or dealing with the public, this course is designed to meet/exceed Tennessee state requirements for Security Officers' Dallas Law. Learn to effectively calm customers and diffuse tense situations, and gain the skills needed to handle challenging encounters with confidence.


Upcoming Sessions


Cancellation Policy

901 FT, in an effort to make our classes more accessible to potential Security Officer students, accepts a $100 NON REFUNDABLE deposit, with the balance to be paid the day of class in the form of cash. We do not accept debit/credit cards the day of class. If the student cannot make class and contacts us prior to the start of class, we will make arrangements to reschedule them for the next class.


Contact Details

  • 5685 Quince Road, Memphis, TN, USA

    901-877-8273

    trainwith901ft@gmail.com


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